Yeti Engines - Website Terms of Use

Important information

These Terms contain provisions that affect your legal rights.

In particular:

• clauses 3 and 10 separate this marketing Website from Yeti Compare, regulated insurance services and commercial Partner Agreements;
• clauses 11 to 16 qualify historical experience, third-party names, results, build state and roadmap statements;
• clauses 19 to 22 restrict copying, extraction, reverse engineering, benchmarking and artificial-intelligence use;
• clauses 30 to 33 contain disclaimers and limitations of liability;
• clause 34 contains an indemnity applying to Business Users; and
• clause 44 gives the courts of England and Wales exclusive jurisdiction over disputes involving Business Users.

Please read these Terms carefully before using the Website, viewing Demo Materials or submitting an enquiry.

1. About these Terms

1.1 These Website Terms of Use, referred to as the Terms, govern your access to and use of:

1. yetiengines.com and any www or other canonical version of that domain;
2. any subdomain of yetiengines.com that links to these Terms;
3. any replacement domain on which these Terms are published or linked; and
4. the content, functions, forms and materials made available through those websites,

together referred to as the Website.

1.2 The Website is operated by Yeti Engines Ltd, a private limited company registered in England and Wales under company number 17266550.

1.3 Our registered office is:

5 Ribblesdale Place, Preston, England, PR1 8BZ

1.4 Regulatory status

Yeti Engines Ltd (FRN 1061516) is an Appointed Representative of Innovative Risk Labs Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 609155). Yeti Engines is not directly authorised by the FCA; regulated activities within its appointment are carried on under its principal’s responsibility. This business website does not itself provide live consumer insurance quotations or policy sales.

1.5 In these Terms:

1. Yeti, we, us and our mean Yeti Engines Ltd;
2. you and your mean the person accessing or using the Website and, where applicable, the organisation on whose behalf that person acts;
3. Business User means any person accessing or using the Website wholly or mainly for purposes relating to their trade, business, craft, profession, employment or organisation;
4. Consumer means an individual acting wholly or mainly outside their trade, business, craft or profession;
5. Content means any text, image, graphic, photograph, animation, video, audio, design, layout, code, database, data compilation, methodology, workflow, diagram, case study, testimonial, statistic, report, article, downloadable material or other content made available through the Website;
6. Experience Materials means Content describing, displaying or referring to projects, platforms, products, businesses, brands, clients, publishers, insurers, brokers, collaborators, intermediaries, founders, personnel or other experience connected with Yeti;
7. Demo Materials means any demonstration, prototype, sandbox, mock journey, preview, screenshot, sample dashboard, sample report, sample API response, test data or other non-production material made available through or in connection with the Website;
8. Platform means the technology, software, workflows, interfaces, quote orchestration, adapters, validation, normalisation, ranking, event, attribution, reporting, configuration and related capabilities described under the Yeti Engines brand;
9. Yeti Compare means the separate consumer-facing brand, website and comparison service operated or intended to be operated by Yeti Engines Ltd under separate terms;
10. Principal means the authorised firm responsible for any regulated activity carried on by Yeti as an appointed representative, where that appointment is effective and recorded on the Financial Services Register;
11. Group Company means any company that directly or indirectly controls, is controlled by, or is under common control with Yeti Engines Ltd, including Heyworth & Co Group Ltd; and
12. Partner Agreement means a written agreement governing any pilot, referral, co-brand, white-label, technology, integration, reporting, distribution, insurance-intermediary or other commercial arrangement, including any master agreement, terms of business agreement, statement of work, proposal, order form, data-processing agreement or other agreement expressly accepted by authorised representatives of the parties.

2. Acceptance of these Terms

2.1 Your access to and use of the Website are subject to these Terms.

2.2 By accessing, browsing or using the Website after being given reasonable notice of these Terms, you agree to comply with them.

2.3 Where the Website asks you to accept these Terms expressly, including through a checkbox accompanying a contact form or other submission:

1. you must read and accept the Terms before submitting the relevant form;
2. your selection of the checkbox or equivalent control constitutes express acceptance of these Terms;
3. you confirm that you have had an opportunity to review the Terms before accepting them; and
4. you acknowledge the provisions specifically identified in the Important Information section above.

2.4 If you do not agree to these Terms, you must not use the Website or submit an enquiry through it.

2.5 Where you use the Website on behalf of a company, partnership, public body, charity or other organisation, you confirm that:

1. you have authority to act on its behalf;
2. you have authority to accept these Terms on its behalf; and
3. both you and that organisation will comply with these Terms.

2.6 You should save or print a copy of these Terms for your records.

2.7 Where you expressly accept these Terms through a form, we may retain a record of:

1. the date and time of acceptance;
2. the version of the Terms accepted;
3. the form or Website page used;
4. the relevant submission or request identifier; and
5. other information reasonably required to demonstrate acceptance.

2.8 Any personal data retained for this purpose will be handled in accordance with our Privacy Notice.

2.9 Additional terms may apply to particular Website functions, downloads, events, promotions or materials. Those additional terms will be brought to your attention where applicable.

3. Scope of these Terms

3.1 These Terms govern use of the Website only.

3.2 They do not govern:

1. use of Yeti Compare or any consumer quote, comparison, retrieval or results service;
2. access to a partner dashboard, API, software environment, embedded journey, white-label instance, sandbox or client portal;
3. the provision of any regulated insurance-distribution service; or
4. any paid technology, platform, development, integration, consulting, hosting, support, reporting, referral, co-brand, white-label or distribution service.

3.3 Each matter listed in clause 3.2 is governed by the applicable separate terms, disclosure documents and Partner Agreement.

3.4 Nothing in these Terms:

1. amends or replaces a Partner Agreement;
2. transfers ownership of intellectual property under an existing or former Partner Agreement;
3. changes any confidentiality, data-protection, regulatory or security obligation contained in another agreement;
4. determines ownership of any partner or client system, source code, data, documentation, brand or other asset;
5. settles or waives any existing claim, dispute, right or liability;
6. revives an agreement or commercial relationship that has ended;
7. authorises a person to perform regulated activity;
8. constitutes approval of a proposed partner operating model; or
9. prevents a court, tribunal, regulator or other competent body from considering Content where the law permits it to do so.

3.5 If there is any conflict between these Terms and a Partner Agreement, the Partner Agreement will take priority in relation to the services and subject matter governed by it.

3.6 Unless expressly incorporated into a Partner Agreement, Content on the Website does not form part of any contract, representation, warranty, service description, specification, service level or acceptance criterion.

4. Intended audience

4.1 The Website is principally intended for publishers, pet brands, retailers, marketplaces, membership organisations, charities, insurers, brokers, insurance intermediaries, technology providers, investors and other professional or business users.

4.2 The Website is not a consumer pet-insurance comparison service and is not intended to be used to obtain, select, purchase, administer or claim under an insurance policy.

4.3 The Website is not intended for use by children.

4.4 You must be at least 18 years old to submit a partner, provider, pilot or commercial enquiry.

4.5 No part of the Website constitutes a consumer ecommerce service, marketplace, subscription service or facility for purchasing insurance or other services online.

4.6 We may decline to engage with any person or organisation at our discretion, subject to applicable law.

5. Territorial scope

5.1 The Website is directed primarily at persons and businesses in the United Kingdom.

5.2 We do not represent that the Website or its Content is appropriate, lawful or available for use in every country or territory.

5.3 If you access the Website from outside the United Kingdom, you are responsible for complying with any local laws that apply to you.

5.4 Nothing on the Website constitutes an offer to provide services in a country or territory in which doing so would be unlawful or would require an authorisation, registration or licence that Yeti does not hold.

5.5 We may restrict the availability of:

1. the Website;
2. particular Content;
3. particular services; or
4. our willingness to accept enquiries,

by person, organisation, industry, country or territory.

5.6 This clause does not exclude any mandatory law that applies regardless of the Website’s intended geographical audience.

6. Information only

6.1 The Website is provided for general business-to-business informational, promotional, experience and partner-development purposes.

6.2 Content does not constitute:

1. an offer capable of acceptance;
2. a binding quotation, commission rate or commercial term;
3. a contractual commitment;
4. a technical, integration, security or project specification;
5. a service level agreement;
6. a warranty or guarantee;
7. legal, regulatory, compliance, financial, insurance, investment, tax, veterinary or other professional advice;
8. a personal recommendation;
9. an invitation to purchase a particular insurance product;
10. confirmation that a capability, provider route, partner model, insurer panel or integration is live or available; or
11. a promise that Yeti will accept, launch, deliver, complete or continue any pilot, partnership, integration or service.

6.3 You must not rely on the Website as the sole basis for a significant technical, security, procurement, insurance, financial, regulatory, legal, operational, investment or commercial decision.

6.4 Before making a decision based on matters described on the Website, you must independently verify the information relevant to your circumstances and obtain any approvals required within your organisation or under applicable law.

6.5 Content may describe our intended proposition, general capabilities, experience, operating methods and objectives. It does not establish the precise services, deliverables, responsibilities, regulatory structure, provider panel, timetable, price, revenue share, technical architecture, security controls, acceptance criteria or outcomes of any arrangement.

6.6 Those matters will only be established through an applicable Partner Agreement and, where relevant, written approval by the Principal, insurer, broker, capacity provider, regulator or other relevant third party.

7. No client, partner, provider or distributor relationship or appointment

7.1 Accessing the Website, sending an email, completing a form, receiving information, attending an introductory call, viewing Demo Materials or discussing a possible arrangement does not:

1. appoint Yeti to provide services;
2. create a client, partner, provider, distributor, introducer, broker, insurer, agency, fiduciary, advisory or professional relationship;
3. appoint you to introduce, promote, arrange, advise on, distribute or sell insurance;
4. oblige Yeti to investigate, accept, progress or respond to an opportunity;
5. reserve Yeti's capacity or availability;
6. create exclusivity, a preferred-supplier status or a right of first refusal;
7. create a duty to avoid working with a competitor or another organisation;
8. authorise use of Yeti's name, marks, technology, Content or regulatory arrangements;
9. constitute regulatory, insurer, broker, Principal or capacity-provider approval; or
10. create a contract.

7.2 A contract will arise only when terms have been expressly accepted in writing by persons authorised to bind Yeti and the relevant counterparty.

7.3 No employee, contractor, adviser or representative of Yeti is authorised to make a binding commitment unless they have actual authority to do so.

7.4 Silence, receipt of information, participation in a meeting, provision of observations, a demonstration, technical discussion, draft, proposal or failure to reject an enquiry does not constitute acceptance.

8. Platform, partner-model and service descriptions

8.1 The Website may describe capabilities or partner models including:

1. pet-insurance quote and comparison journeys;
2. trackable referrals to Yeti Compare;
3. co-branded or hosted journeys;
4. managed white-label journeys;
5. publisher, source and campaign attribution;
6. insurer, broker or intermediary connectivity;
7. quote-request validation and orchestration;
8. product and result normalisation;
9. ranking and panel presentation;
10. event, audit and consent evidence;
11. reporting and reconciliation;
12. dashboards, exports and analytics;
13. APIs, widgets, embeds and integrations;
14. controlled pilots and traffic tests; and
15. related technology, development, configuration, hosting, support and consultancy.

8.2 Descriptions are illustrative and may refer to current, planned, pilot, prototype, configurable or future capabilities. They do not mean that every capability is production-ready, generally available, approved or suitable for every organisation.

8.3 A referral, co-brand, hosted, embedded, white-label or API route may have materially different technical, contractual, data-protection, insurance-distribution and regulatory requirements.

8.4 References to launch models, delivery stages, onboarding, implementation, reporting frequency, response times or indicative durations are general descriptions rather than binding commitments.

8.5 Any price, commission, revenue share, setup fee, minimum volume, budget, timetable or engagement length displayed or discussed is indicative only unless expressly incorporated into a Partner Agreement.

8.6 The scope, staffing, suppliers, location, hosting, timetable, insurer or broker route, customer hand-off, data flows and delivery method for a particular arrangement will be determined by the Partner Agreement and applicable approvals.

8.7 Yeti may use employees, Group Companies, contractors, consultants, cloud providers, specialist suppliers or subcontractors in providing services, subject to the Partner Agreement and applicable data-protection or regulatory requirements.

8.8 We may change, suspend, restrict or discontinue any capability, partner model or service description without notice.

9. Intended outcomes are not guaranteed outcomes

9.1 The Website may refer to objectives or potential benefits such as:

1. increased quote starts or completion;
2. improved click-through or conversion;
3. increased revenue per visitor;
4. additional publisher or partner revenue;
5. improved attribution, reporting or reconciliation;
6. reduced customer drop-off or support demand;
7. improved clarity, customer understanding or trust;
8. improved reliability, performance, monitoring or resilience;
9. faster partner implementation;
10. broader or better-controlled distribution; or
11. improved regulatory presentation, auditability or governance.

9.2 Unless expressly guaranteed in a Partner Agreement, these statements describe objectives, design intentions, hypotheses, capabilities or examples and are not guarantees of results.

9.3 Outcomes may be affected by matters outside Yeti's control, including audience, traffic quality, placement, customer intent, product proposition, premium, cover, panel breadth, provider appetite, eligibility, pricing, client decisions, approval times, insurer and broker systems, APIs, data quality, outages, marketing, market conditions, law, regulation and changes made after Yeti's involvement.

9.4 No person should assume that a pilot, partner or customer will achieve the same outcome as another project, market, territory, case study or historical arrangement.

9.5 No forecast, model, target, scenario, illustrative calculation or commercial estimate is a representation that the stated outcome will occur.

10. Regulatory status, insurance and compliance-related Content

10.1 Except for the current regulatory-status statement published under clause 1.4, nothing on the Website is intended to state or imply that:

1. Yeti is authorised by the Financial Conduct Authority in its own right;
2. an appointed-representative appointment is effective before it appears on the Financial Services Register for the relevant insurance-distribution activity;
3. the Principal accepts responsibility for unregulated software, technology or other activities outside the agreed scope of appointment; or
4. a regulatory status, permission or approval applies more broadly than its express wording and applicable scope.

Any regulatory-status statement is limited to its express wording, applicable scope and the position applying at the time it is viewed.

10.2 The Website may refer to regulated journeys, compliance-aware design, auditability, disclosures, comparison presentation, eligibility requirements, reporting or other matters connected with regulated sectors.

10.3 These references describe software, product and design capabilities. They do not constitute:

1. legal advice;
2. regulatory advice;
3. financial advice;
4. insurance advice;
5. compliance certification;
6. an assurance that a product complies with every applicable law, regulation, rule or regulatory expectation;
7. approval by the Financial Conduct Authority or another regulator;
8. an assurance that a regulated firm, principal, insurer, publisher, bank, payment provider or other third party will approve a product; or
9. acceptance by Yeti of a regulated firm’s legal or regulatory responsibility.

10.4 Unless a Partner Agreement expressly states otherwise, each party remains responsible for the legal, regulatory and compliance obligations arising from the activities it performs. In particular:

1. the client remains responsible for determining the regulatory position applicable to its own activities and obtaining appropriate legal and compliance advice;
2. the client remains responsible for its own products, content, product rules and eligibility criteria where these are within its control;
3. the client remains responsible for obtaining any regulatory, insurer, principal or third-party approvals allocated to it;
4. Yeti Engines remains responsible for the obligations allocated to it in relation to activities it performs, including regulated insurance distribution activity carried on within the scope of its Appointed Representative appointment;
5. regulated customer-facing wording, disclosures and financial promotions relating to activity carried on by Yeti Engines under that appointment remain subject to Yeti Engines’ compliance process and Innovative Risk Labs Ltd approval where required; and
6. each party remains responsible for monitoring continuing compliance with the activities and obligations allocated to it after launch.

10.5 References to a journey being fair, transparent, compliant, auditable or capable of standing up to scrutiny describe the intended design approach and should not be interpreted as an independent legal conclusion or certification.

11. Experience Materials, founder experience and historical projects

11.1 The Website may include Experience Materials to describe relevant experience and the nature of work, businesses, technology or distribution models with which Yeti, a Group Company, its founders, personnel or contractors have been involved.

11.2 Experience Materials may concern:

1. a direct client or partner of Yeti;
2. a client or partner of a Group Company, founder, former business or employer;
3. an end brand, publisher, insurer, broker or customer;
4. work commissioned through an agency, intermediary, platform owner or other contracting party;
5. work delivered with other suppliers;
6. a project to which Yeti or the relevant person contributed only part;
7. a business, platform or product founded, funded, owned, operated, licensed, supported or developed by a Group Company or person connected with Yeti;
8. technology inherited, modernised, integrated, supported or extended rather than originally created entirely by Yeti;
9. work carried out before Yeti Engines Ltd was incorporated;
10. experience gained in another territory, regulatory environment or commercial model; or
11. work involving client-supplied, third-party or pre-existing materials.

11.3 Unless expressly stated otherwise, the display of a business, brand, platform, product, publisher, insurer or broker does not mean that:

1. it directly contracted with Yeti Engines Ltd;
2. Yeti Engines Ltd was the sole supplier or performed every discipline;
3. Yeti Engines Ltd designed, developed, operated or owns every part;
4. Yeti Engines Ltd owns the business, brand, source code, data, customer relationship or underlying intellectual property;
5. it is a current client, partner, provider or panel member;
6. Yeti currently maintains or operates the relevant platform;
7. it approved every Website statement;
8. it sponsors, endorses or recommends Yeti;
9. a historic commercial or regulatory model is available in the United Kingdom; or
10. Yeti Engines Ltd has acquired rights belonging to Yeti Digital Ltd, a founder, a former business, a client or another person.

11.4 Experience Materials are historical descriptions unless expressly stated otherwise. Products, platforms, ownership, providers, metrics, relationships and technical conditions may since have changed.

11.5 Yeti is not responsible for the current condition, availability, security, accuracy, content, ownership or performance of a third-party platform merely because it appears in Experience Materials.

11.6 Describing work as “built”, “designed”, “delivered”, “developed”, “created”, “operated”, “powered”, “supported” or using similar language must be understood in the context and qualifications of the relevant statement.

11.7 Experience Materials do not amend or interpret a Partner Agreement, transfer an intellectual-property right, establish a continuing relationship or determine a wider ownership or contractual dispute.

11.8 Nothing on the Website is intended to claim ownership of another person's rights, disclose legally protected confidential information, represent that a former relationship remains current or claim endorsement where none exists.

12. Third-party names, trade marks and materials

12.1 Third-party names, brands, logos, product names and trade marks appearing on the Website belong to their respective owners.

12.2 Unless expressly stated otherwise, they are displayed solely to identify:

1. a project;
2. an end brand;
3. a client;
4. a collaborator;
5. a contracting party;
6. a platform;
7. a historical relationship; or
8. another factual connection with work described on the Website.

12.3 Their inclusion does not necessarily indicate:

1. a current relationship;
2. sponsorship;
3. endorsement;
4. approval of the Website;
5. approval of Yeti's current services; or
6. permission for a Website visitor to use the mark.

12.4 Yeti does not grant you any licence to use a third party’s intellectual property.

12.5 Any third-party materials displayed on the Website remain subject to the rights of their respective owners and any applicable contractual or licensing restrictions.

12.6 References to a third party do not make that party responsible for the Website or for any statement made by Yeti.

13. Portfolio results, statistics and performance data

13.1 Experience Materials may contain statistics, commercial results, technical metrics, conversion information, traffic data, revenue information or other performance statements.

13.2 Unless expressly stated otherwise:

1. the information relates to a particular historical period;
2. figures may be rounded or aggregated;
3. figures may come from client reports, third-party systems, analytics tools or platform data;
4. data may not have been independently audited by Yeti;
5. a result may reflect the combined effect of technology, product, marketing, distribution, pricing, operations and other factors;
6. Yeti does not claim to have been the sole cause of the result;
7. the methodology may differ from that used by another organisation; and
8. the result is not a prediction or guarantee of future performance.

13.3 You must not use case-study information as a forecast of the results that you or another organisation will achieve.

13.4 A percentage or performance figure should be read together with any explanation, date range, qualification or methodology displayed alongside it.

13.5 Yeti may correct, clarify, qualify or remove a figure if further information becomes available.

13.6 Any correction, clarification, qualification or removal:

1. does not by itself constitute an admission that the original publication was unlawful;
2. does not determine the ownership of any relevant data;
3. does not determine any wider contractual dispute; and
4. is without prejudice to Yeti's rights and remedies.

14. Testimonials and quotations

14.1 Testimonials and quotations describe the experience or opinion of the relevant person at the time to which the statement relates.

14.2 A testimonial does not guarantee that another client will receive the same result.

14.3 Testimonials may be edited for length, spelling, grammar or clarity, provided that their material meaning is not intentionally changed.

14.4 A testimonial does not necessarily indicate that:

1. the person or organisation remains a client;
2. the relationship is ongoing;
3. the person endorses every current Yeti service; or
4. the person has reviewed every part of the Website.

14.5 We may remove or update a testimonial without notice.

15. Group companies, ventures, brands and legal entities

15.1 The Website may refer to Group Companies, ventures, products or brands associated with Yeti, including Yeti Compare, Yeti Digital and others identified from time to time.

15.2 Unless expressly stated otherwise:

1. each legal entity is responsible for its own contracts, acts, omissions, debts and liabilities;
2. Yeti Engines Ltd does not guarantee the obligations of a Group Company;
3. a Group Company does not guarantee the obligations of Yeti Engines Ltd;
4. visiting the Website does not create a relationship with another Group Company or brand;
5. a brand name does not necessarily identify the contracting entity;
6. separate terms apply to Yeti Compare and other products, services, platforms, dashboards and websites; and
7. a reference to another entity, product, venture or brand is informational unless the Website expressly identifies the relevant operator or contracting entity.

15.3 YETI, YETI ENGINES, YETI COMPARE and related brand elements are owned by the relevant rights holder, which may be Heyworth & Co Group Ltd, Yeti Engines Ltd or another Group Company. Yeti Engines Ltd uses those brand elements with the relevant owner's permission where permission is required. Nothing in these Terms asserts that Yeti Engines Ltd owns every mark or brand element displayed on the Website.

15.4 Other names, marks and brand elements may be owned by Yeti, a Group Company, a licensor or another rights holder and are used subject to the applicable ownership, permission or licence position.

15.5 Nothing on the Website represents that a trade mark, certification, authorisation or accreditation exists unless that status is expressly and accurately stated.

16. Accuracy, build state, roadmap and updates

16.1 We take reasonable care when preparing the Website, but we do not guarantee that Content is complete, accurate, current or free from errors.

16.2 Content may become outdated because of:

1. changes in law or regulation;
2. changes to third-party products or services;
3. changes in technology;
4. changes in Yeti's services;
5. changes to a project following Yeti's involvement;
6. changes in commercial relationships; or
7. the passage of time.

16.3 We are not obliged to update every historical article, project description, screenshot or case study.

16.4 Dates, screenshots, interfaces, diagrams, illustrations, example data and code fragments may be included for explanatory or visual purposes.

16.5 Visual interface compositions or example information may not represent a live product, real customer, actual quotation or production environment unless expressly stated.

16.6 We may correct, remove, revise or replace Content at any time without notice.

17. Enquiries and information you send to us

17.1 You may use the Website to send a genuine business, partner, provider, pilot, press, rights or security enquiry.

17.2 The general business-enquiry form is not a route for:

1. obtaining an insurance quotation;
2. purchasing, cancelling, renewing or changing a policy;
3. making or managing a claim;
4. submitting a regulated complaint about a policy or comparison service;
5. sending policyholder, claimant or pet health records; or
6. serving legal proceedings.

17.3 If your enquiry concerns a Yeti Compare quotation, policy, claim or regulated complaint, use our complaints route. That service is governed by separate terms, disclosures and complaints procedures.

17.4 You confirm that information you provide is accurate to the best of your knowledge, you are entitled to provide it, you are authorised to act for any organisation named, and your submission is not unlawful, fraudulent, defamatory, malicious or infringing.

17.5 You must not submit passwords, authentication credentials, production access details, private keys, payment-card information, policyholder records, claim records, special-category personal data, criminal-offence data, confidential source code, live provider credentials, exploitable vulnerability details through a general form, or information that you are not permitted to share.

17.6 A submission is not treated as confidential merely because it is labelled confidential. Do not submit information that requires Yeti to accept confidentiality obligations before viewing it.

17.7 Unless a written non-disclosure agreement or other express written agreement applies:

1. receipt of information does not create a duty of confidentiality beyond duties imposed by law;
2. no fiduciary, advisory or exclusivity relationship is created;
3. Yeti or another Group Company may already possess or be developing similar information, products, technology or ideas;
4. Yeti is not required to stop independent development; and
5. no payment, attribution, licence fee or compensation is due merely because Yeti later develops or works on something similar.

17.8 You retain ownership of intellectual property in material you submit, subject to rights belonging to others.

17.9 You grant us a non-exclusive, worldwide, royalty-free licence to use, copy, store and analyse submitted material, and to share it with relevant Group Companies, professional advisers, service providers and the Principal, only so far as reasonably necessary to assess and administer the enquiry, communicate with you, prepare a response or proposal, carry out conflicts, due-diligence, security or compliance checks, protect legal rights and maintain appropriate records.

17.10 We will not share the substantive contents of an enquiry with a prospective insurer, broker, publisher or other commercial partner unless:

1. you ask or authorise us to do so;
2. that sharing is reasonably apparent from the nature of your request and is brought to your attention before the sharing occurs;
3. the material has been anonymised or aggregated so that it does not identify you or disclose your confidential information; or
4. the sharing is required by law, a regulator or the Principal.

17.11 Submitting an enquiry does not guarantee a response, meeting, proposal, approval or opportunity. Any response time is a target only.

18. Personal data, analytics and cookies

18.1 We process personal data in accordance with our Privacy Notice.

18.2 Our use of cookies, analytics and similar technologies is described in our Cookies & website technologies notice.

18.3 The Privacy Notice and Cookies & website technologies notice are separate notices and do not create a contract for services.

18.4 You should read the applicable notices before submitting personal information through the Website.

18.5 Where a form asks you to acknowledge the Privacy Notice, that acknowledgement confirms that the notice has been made available to you. It does not mean that consent is necessarily the legal basis on which all personal data is processed.

18.6 We may use privacy-focused analytics and website-measurement services to understand aggregate Website usage, traffic levels, performance and visitor journeys. Details of the providers used, information processed, applicable legal basis and whether consent is required are set out in our Privacy Notice and Cookies & website technologies notice.

19. Intellectual property in the Website, Platform and materials

19.1 Except where stated otherwise, rights in the Website, Platform descriptions, Content and Demo Materials belong to Yeti Engines Ltd, the relevant Group Company, a licensor or another relevant rights holder. Yeti Engines Ltd uses third-party and Group Company materials subject to the applicable ownership, permission or licence position.

19.2 They are protected by copyright, trade-mark, design, database, passing-off, confidential-information and other intellectual-property laws.

19.3 Protected material includes written copy, commercial propositions, partner models, product structures, quote journeys, question sequencing, workflows, validation logic, normalisation concepts, ranking presentation, reporting formats, event taxonomies, diagrams, data models, database structures, API descriptions, integration patterns, dashboards, interfaces, visual identity, logos, graphics, video, source and object code, reports, datasets, methodologies and the selection, arrangement and presentation of those materials.

19.4 Making material available through the Website does not transfer ownership or grant a licence beyond the limited permission expressly stated in clause 20.

19.5 Nothing in these Terms creates confidentiality over information that Yeti or the relevant rights holder has itself made publicly available. Separate Evaluation Terms or a non-disclosure agreement may apply to gated or non-public material.

19.6 Nothing in these Terms or on the Website transfers any intellectual-property right, title, ownership, know-how, goodwill or licence to you except the limited permission expressly stated in clause 20.

19.7 All rights not expressly granted are reserved. No licence arises by implication, estoppel, exhaustion or otherwise except where applicable law requires it.

20. Limited permission to use the Website

20.1 Subject to these Terms, we grant you a limited, revocable, non-exclusive and non-transferable permission to access and view the Website for:

1. your personal information; or
2. legitimate internal business evaluation of Yeti's services.

20.2 You may print or save reasonable extracts for that limited purpose, provided that you:

1. do not modify them;
2. retain all ownership notices;
3. do not use them commercially;
4. do not present them as your own work;
5. do not use them misleadingly; and
6. do not distribute them more widely than reasonably necessary for your internal evaluation.

20.3 This permission ends automatically if you breach these Terms.

21. Prohibited uses

21.1 You must not, without our prior written permission:

1. copy, reproduce, publish, republish, distribute or commercially exploit a material part of the Website, Content or Demo Materials;
2. modify, translate or create derivative works from them;
3. remove an ownership, attribution, confidentiality or rights notice;
4. present Yeti's work, experience, design, commercial model or technology as your own or another supplier's;
5. use Experience Materials in another organisation's portfolio, credentials, pitch, procurement response or tender;
6. use Yeti's name, marks or branding in a way suggesting a relationship, approval, appointment, regulatory status, endorsement or authority that does not exist;
7. frame, mirror, white-label, proxy, embed or reproduce the Website;
8. scrape, harvest, download or extract Content, data, forms, provider details, question sets, methodologies, pricing, contact details or other information systematically;
9. create or populate a competing quote journey, comparison service, engine, dataset, directory, design library, sales intelligence product or commercial service from the Website;
10. reverse engineer, decompile, disassemble, infer or attempt to derive source code, object code, API design, schemas, data models, ranking logic, normalisation logic, event structure, integration design, security controls or non-public functionality, except to the extent a right cannot lawfully be restricted;
11. conduct performance, load, penetration, vulnerability, security, competitive, feature-parity or comparative benchmarking without written permission;
12. use Demo Materials or Content to train staff, contractors or automated systems to reproduce or compete with the Platform;
13. bypass access controls, rate limits, crawler instructions, consent controls or security measures;
14. introduce malware, malicious code or harmful material;
15. access or attempt to access a server, database, account, API, environment or system without permission;
16. overload, disrupt, damage, impair or interfere with the Website or another person's use;
17. submit false, misleading, automated, duplicate, speculative, sham or malicious enquiries;
18. impersonate another person or misrepresent authority, traffic, audience, provider relationships, regulatory status or commercial intent;
19. use the Website for unlawful conduct, sanctions evasion, bribery, fraud, harassment or infringement; or
20. encourage, facilitate or assist another person to do any of the above.

21.2 Nothing in these Terms prevents an act that applicable law expressly permits and does not allow to be contractually restricted.

22. Automated access, data extraction and artificial intelligence

22.1 You must not use a bot, crawler, scraper, automated agent or other automated means to access or extract Content except:

1. for ordinary indexing by a general-purpose search engine in accordance with our machine-readable instructions;
2. with our prior written permission; or
3. to the extent an applicable law gives you a right that cannot be restricted.

22.2 Without our prior written permission, you must not use Content:

1. to train, fine-tune, test or evaluate an artificial-intelligence or machine-learning model for a commercial purpose;
2. to create or expand a training dataset;
3. to populate a retrieval-augmented generation system or similar commercial information-retrieval system;
4. to develop a competing product or service;
5. to reproduce Yeti's designs, copy, layouts or case studies through automated generation;
6. to conduct systematic commercial competitive analysis;
7. to create synthetic versions or imitations of Yeti's Experience Materials;
8. to generate Content that falsely appears to have been produced, approved or endorsed by Yeti; or
9. to provide Content to another person for any of the purposes above.

22.3 We expressly reserve all rights in the Content.

22.4 No licence or permission is granted for:

1. commercial text and data mining;
2. artificial-intelligence training;
3. model development;
4. model evaluation;
5. dataset creation;
6. automated commercial analysis; or
7. similar automated use,

except where we expressly agree otherwise in writing or where applicable law provides a right that cannot be restricted.

22.5 Any machine-readable permission, crawler instruction, metadata, protocol or technical access setting:

1. applies only to the crawler, purpose, use and Content expressly identified;
2. does not grant permission for any wider copying, extraction, reuse or commercial exploitation;
3. does not waive any intellectual-property or contractual right;
4. may be changed or withdrawn at any time; and
5. must not be circumvented.

22.6 Technical access to Content does not by itself mean that Yeti has granted permission to:

1. reproduce it;
2. retain it indefinitely;
3. republish it;
4. use it for AI training;
5. create a commercial dataset from it; or
6. make it available to another person.

22.7 A crawler’s failure to comply with any machine-readable instructions we publish does not amount to permission for the relevant access or use.

22.8 Clauses 21 and 22 do not prevent a general-purpose search engine from retrieving publicly accessible pages to display short, attributed search snippets or answers that link to the relevant page, in accordance with our machine-readable instructions. This limited permission does not extend to gated materials, model training, reproducing complete pages or building competing products.

23. Linking to and sharing the Website

23.1 You may link to the Website fairly and lawfully, provided that the link:

1. does not damage or exploit our reputation;
2. does not imply an association, approval or endorsement that does not exist;
3. does not present the Website within a frame;
4. does not appear on a site containing unlawful, infringing or materially misleading content;
5. does not use a Yeti logo without permission; and
6. does not misrepresent the source, authorship or ownership of the linked Content.

23.2 You may share ordinary links to the Website through:

1. social-media services;
2. professional networking services;
3. messaging platforms;
4. email; and
5. similar communication channels,

provided that your use complies with clause 23.1.

23.3 You must not otherwise establish or maintain a link from a website, service, page or account that you do not own, control or have authority to use.

23.4 You must not use an automated or misleading preview, summary or reproduction that materially misrepresents the linked Content.

23.5 We may withdraw permission to link at any time.

23.6 If we ask you to remove or amend a link that breaches these Terms, you must do so promptly.

24. Third-party websites and services

24.1 The Website may link to, display Content from or interact with third-party websites and services.

24.2 Third-party services may include:

1. client websites;
2. portfolio platforms;
3. analytics services;
4. mapping services;
5. video providers;
6. social networks;
7. booking systems;
8. hosting providers;
9. app stores; and
10. other external platforms.

24.3 These links and integrations are provided for information or convenience only.

24.4 Unless expressly stated otherwise, we do not:

1. control the third party;
2. endorse its Content;
3. guarantee its availability;
4. accept responsibility for its privacy or security practices;
5. guarantee that its information is accurate; or
6. accept liability for a transaction between you and that third party.

24.5 Your use of a third-party service is governed by its own terms and policies.

25. Providers, partners, integrations, APIs and external dependencies

25.1 The Website may describe or refer to insurers, brokers, intermediaries, publishers, data providers, APIs, infrastructure, identity, analytics, communications, address, payment or other third-party systems.

25.2 A name, logo, integration description, mock quote card, provider route or technical reference does not guarantee a current contract, live panel membership, commercial availability, approval, endorsement or continued access.

25.3 We do not guarantee uninterrupted access to a third-party system, continued availability of an API, accuracy or completeness of third-party data, compatibility with future changes, approval by the third party, continued commercial access, a particular response time, a particular quote result or that an outage can be prevented or fully mitigated.

25.4 Providers and partners may change products, eligibility, pricing, commission, data, documents, APIs, terms, security requirements, availability or appetite without notice.

25.5 Yeti is not responsible for a third party's act, omission, outage, security, data, statement or change merely because it is referred to on the Website.

26. Website availability and changes

26.1 We may update, change, suspend, restrict or withdraw any part of the Website without notice.

26.2 We do not guarantee that:

1. the Website will always be available;
2. access will be uninterrupted;
3. every function will operate correctly;
4. Content will remain available;
5. the Website will be compatible with every device, browser or configuration; or
6. defects will be corrected within a particular time.

26.3 We may restrict access to all or part of the Website for maintenance, security, legal, operational or commercial reasons.

26.4 We are not obliged to preserve a particular page, article, portfolio item or version of the Website.

26.5 We aim to make the Website reasonably accessible and usable for a broad range of visitors, including disabled users. However, we do not warrant that every part of the Website will at all times conform to a particular accessibility standard or be compatible with every assistive technology, browser, device or user setting.

26.6 The accessibility of particular Content may be affected by third-party materials, historic Experience Materials, embedded services, documents, media, technical limitations or changes made after publication.

26.7 If you experience difficulty accessing the Website or particular Content, you may contact us at our team. We will consider any reasonable adjustment or alternative means of providing the relevant information where required by applicable law.

26.8 Nothing in these Terms excludes or limits any obligation to make reasonable adjustments, or any other responsibility that cannot lawfully be excluded.

27. Security, viruses and technical risk

27.1 We take reasonable measures to protect the Website, but no internet service can be guaranteed to be completely secure or free from harmful material.

27.2 We do not guarantee that the Website, its Content or a file available through it will be free from:

1. viruses;
2. malicious code;
3. vulnerabilities;
4. interception;
5. data corruption; or
6. other harmful components.

27.3 You are responsible for:

1. using appropriate antivirus and security software;
2. maintaining backups;
3. protecting your devices and accounts;
4. checking files before opening them; and
5. configuring your systems appropriately.

27.4 If you identify a suspected vulnerability, you should report it privately to security@yetiengines.com with the subject line Security Report.

27.5 The Website is not an invitation, safe-harbour programme or bug-bounty programme. No testing is authorised unless a separate written vulnerability-disclosure policy expressly permits the specific activity.

27.6 You must not:

1. exploit a suspected vulnerability;
2. access, copy, alter or delete data that does not belong to you;
3. disrupt the Website or a connected service;
4. attempt to establish persistence within a system;
5. use social engineering against Yeti personnel, contractors, clients or suppliers;
6. publicly disclose the vulnerability before Yeti has had a reasonable opportunity to investigate and address it; or
7. use the vulnerability for financial leverage, extortion or another improper purpose.

27.7 Reporting a vulnerability does not create a right to payment or reward unless we expressly agree otherwise in writing.

27.8 The publication of:

1. a security contact address;
2. a vulnerability-disclosure policy;
3. a security.txt file; or
4. any similar reporting information,

does not grant permission to conduct security testing, vulnerability scanning or attempted access.

27.9 We may publish a separate vulnerability-disclosure policy. Where it applies, you must comply with that policy in addition to these Terms.

28. Suspension and enforcement

28.1 We may suspend, restrict or block your access to the Website if we reasonably believe that:

1. you have breached these Terms;
2. your activity threatens the Website or another system;
3. you are using automated access improperly;
4. you have submitted malicious or fraudulent information;
5. your activity exposes us or another person to legal risk; or
6. restriction is reasonably necessary to protect our rights, systems or users.

28.2 We may preserve access logs, communications and other evidence where reasonably necessary for security, legal, fraud-prevention or enforcement purposes, subject to applicable data-protection law.

28.3 We may seek:

1. removal of infringing material;
2. an injunction;
3. damages;
4. recovery of legal costs where available;
5. disclosure orders;
6. assistance from hosting or platform providers; and
7. any other remedy available by law.

28.4 A failure or delay in taking action does not waive our rights.

29. Rights complaints and requests concerning Content

29.1 If you believe that Content:

1. infringes your copyright, trade mark or other intellectual-property right;
2. discloses confidential information unlawfully;
3. incorrectly attributes a project or relationship;
4. inaccurately suggests a current relationship or endorsement;
5. misuses personal data; or
6. contains a material factual error affecting your rights,

you should contact legal@yetiengines.com with the subject line “Website Rights Complaint”.

29.2 To help us investigate, your notice should include:

1. your full name and contact details;
2. the organisation you represent;
3. confirmation of your authority to act;
4. the exact Website address concerned;
5. identification of the specific words, image, logo, figure or other material;
6. the right or factual position you say is affected;
7. the legal, contractual or ownership basis of your complaint;
8. supporting documents or evidence;
9. an explanation of why the Content is inaccurate or unlawful;
10. the correction or action you request; and
11. the statement required by clause 29.3.

29.3 Your complaint must include a statement confirming that, to the best of your knowledge and belief:

1. the information supplied is accurate;
2. the complaint is made in good faith;
3. you are the relevant rights holder or are authorised to act on their behalf; and
4. you have not knowingly omitted information that would make the complaint materially misleading.

29.4 We may request:

1. further information;
2. evidence of identity;
3. evidence of ownership;
4. evidence of contractual rights;
5. evidence of authority to act; or
6. any other material reasonably required to investigate the complaint.

29.5 While investigating, we may:

1. retain the Content;
2. annotate or clarify it;
3. temporarily restrict access;
4. amend it;
5. replace it; or
6. remove it.

29.6 Any investigation, amendment, restriction or removal:

1. is undertaken without prejudice to our rights;
2. does not constitute an admission of liability;
3. does not constitute an admission that the complainant owns the relevant right;
4. does not constitute an admission that publication was unauthorised;
5. does not determine any wider contractual or intellectual-property dispute;
6. does not waive any right or remedy available to Yeti; and
7. does not prevent us restoring Content if the complaint is not substantiated.

29.7 We may reject or take no action on a complaint that is:

1. unsupported;
2. materially incomplete;
3. fraudulent;
4. knowingly or recklessly misleading;
5. abusive;
6. repetitive without new supporting evidence; or
7. outside our reasonable control,

subject to applicable law.

29.8 Nothing in this clause prevents a person from exercising a legal right or seeking urgent relief where legally entitled to do so.

30. Disclaimers

30.1 The Website is supplied free of charge.

30.2 To the fullest extent permitted by law, we provide the Website and Content on an “as available” basis.

30.3 For Business Users, we exclude all warranties, representations, conditions and other terms that might otherwise be implied by law, including as to:

1. satisfactory quality;
2. fitness for a particular purpose;
3. accuracy;
4. completeness;
5. non-infringement;
6. availability;
7. security;
8. compatibility; and
9. results.

30.4 Nothing in these Terms makes a statement misleading or inaccurate lawful.

30.5 Nothing in these Terms excludes a responsibility that applicable law does not allow us to exclude.

31. Liability that is not excluded

31.1 Nothing in these Terms excludes or limits liability for:

1. death or personal injury caused by negligence;
2. fraud or fraudulent misrepresentation;
3. breach of a liability that cannot lawfully be excluded or limited; or
4. any other matter for which exclusion or limitation is prohibited by law.

32. Liability to Business Users

32.1 This clause applies where you are a Business User.

32.2 Subject to clause 31, Yeti will not be liable, whether in contract, tort including negligence, misrepresentation, restitution, breach of statutory duty or otherwise, for:

1. loss of profit;
2. loss of revenue;
3. loss of business;
4. loss of contracts;
5. loss of opportunity;
6. loss of anticipated savings;
7. loss of goodwill or reputation;
8. business interruption;
9. loss, corruption or compromise of data;
10. cost of replacement services;
11. loss caused by reliance on Content;
12. loss arising from a decision not to seek independent advice;
13. loss arising from a third-party website, provider, API or service;
14. indirect loss;
15. consequential loss; or
16. special loss,

arising out of or connected with the Website or these Terms.

32.3 Subject to clause 31, Yeti's total aggregate liability to a Business User arising out of or connected with the Website or these Terms will not exceed the greater of:

1. £100; and
2. any amount actually paid by that Business User specifically for access to the Website during the 12 months preceding the event giving rise to the claim.

32.4 The limit in clause 32.3 applies collectively to all claims, events, users within the same organisation and causes of action, rather than separately to each claim.

32.5 For Business Users, no person owes a duty of care merely by publishing, maintaining, correcting or withdrawing Content. Any duty arising under a Partner Agreement is governed exclusively by that agreement.

32.6 A Business User must not rely on Content as a representation inducing entry into a Partner Agreement unless the relevant statement is expressly repeated and identified as binding in that Partner Agreement.

32.7 The exclusions and limit in this clause do not govern liability arising under a Partner Agreement. Any such liability is governed by that Partner Agreement.

32.8 You acknowledge that:

1. the Website is provided free of charge;
2. no payment is made by you for access to it;
3. the Website does not itself constitute the provision of paid professional services; and
4. the exclusions and limitations in this clause reflect those circumstances.

33. Liability to Consumers

33.1 This clause applies where you are a Consumer.

33.2 We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable.

33.3 Loss or damage is foreseeable where it is obvious that it will happen or where, when these Terms were accepted, both you and we knew that it might happen.

33.4 The Website is provided for private informational use. We are not liable to a Consumer for business losses, including loss of profit, business, opportunity, contracts, anticipated savings, data or goodwill.

33.5 Nothing in these Terms affects a Consumer’s mandatory statutory rights.

34. Business User indemnity

34.1 If you are a Business User, you will indemnify Yeti, its Group Companies and licensors against losses, liabilities, damages, costs and reasonable legal expenses arising from a third-party claim caused by:

1. material you submit infringing, misusing or unlawfully disclosing that third party's rights, data or confidential information;
2. your unauthorised use of Yeti's or another person's intellectual property, brand, Content or Demo Materials;
3. your unlawful scraping, extraction, republication, automated access, AI use, benchmarking or competitive copying;
4. malicious interference, unauthorised access, security testing or exploitation;
5. your fraudulent, negligent or materially misleading representation of identity, authority, regulatory status, audience, traffic, provider relationships or commercial intent;
6. your use of the Website or Content to perform, promote or facilitate an unlawful or unauthorised regulated activity;
7. your breach of sanctions, anti-bribery, anti-fraud, data-protection or other applicable law in connection with the Website; or
8. your deliberate or reckless breach of clause 21 or clause 22.

34.2 The indemnity applies only to the extent that the relevant claim, cost or loss was reasonably caused by the conduct described in clause 34.1.

34.3 This indemnity does not apply to the extent that the relevant loss was caused by Yeti's own unlawful act, negligence or failure to take reasonable steps to reduce avoidable loss.

34.4 We will take reasonable steps to mitigate recoverable losses.

34.5 We will not recover the same loss more than once.

34.6 You acknowledge that unauthorised use of intellectual property, disclosure of confidential Demo Materials, security interference or systematic extraction may cause harm that is difficult to quantify. Yeti may seek an injunction, delivery up, deletion, disclosure, account of profits or other equitable or statutory remedy where available. This clause does not create a remedy that a court would not otherwise have power to grant.

34.7 Rights and remedies under these Terms are cumulative and do not exclude rights or remedies available under law or another agreement.

35. Changes to these Terms

35.1 We may amend these Terms from time to time.

35.2 Updated Terms will be published on the Website with:

1. a version number;
2. an effective date; and
3. a last-updated date.

35.3 Changes will apply prospectively from the stated effective date.

35.4 The version of the Terms in effect at the time of the relevant Website use, form submission or other event will apply to that use, submission or event.

35.5 Continued use of the Website after updated Terms take effect constitutes acceptance of the updated Terms where you have been given reasonable notice of them.

35.6 Where we ask you to accept revised Terms expressly, you must do so before using the relevant function or submitting the relevant form.

35.7 A change to these Terms does not retrospectively:

1. amend a Partner Agreement;
2. alter ownership of intellectual property;
3. settle a dispute;
4. waive an accrued right; or
5. impose a new obligation in relation to conduct completed before the change.

35.8 We may retain archived copies of previous versions for legal, evidential, compliance and business-record purposes.

35.9 An archived version may be made available on request where reasonably appropriate.

36. Communications and formal notices

36.1 General enquiries may be sent to our team.

36.2 Notices concerning Website rights should be submitted under clause 29.

36.3 Security reports should be submitted under clause 27.

36.4 A message sent to a general inbox, social-media account or Website form does not constitute formal service of legal proceedings.

36.5 Legal proceedings and documents requiring formal service must be served in accordance with applicable procedural law.

36.6 Other formal written notices to Yeti may be posted to our registered office unless another method has been agreed in writing.

37. Assignment

37.1 You may not assign, transfer or otherwise deal with your rights under these Terms without our written consent.

37.2 We may assign, transfer or subcontract our rights and obligations under these Terms to:

1. a Group Company;
2. a purchaser of our business or assets;
3. a successor operator of the Website; or
4. an entity involved in a corporate reorganisation.

37.3 Any transfer will not reduce mandatory rights available to a Consumer.

38. No partnership, agency or fiduciary relationship

38.1 Nothing in these Terms creates:

1. a partnership;
2. a joint venture;
3. an agency relationship;
4. an employment relationship;
5. a fiduciary relationship;
6. an advisory relationship; or
7. exclusivity,

between you and Yeti.

38.2 You have no authority to make a commitment on our behalf.

39. Third-party rights

39.1 Except as provided in clause 39.2, a person who is not a party to these Terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

39.2 A Group Company or licensor whose intellectual property or other rights are protected by clauses 11, 12, 15, 19, 20, 21, 22, 23 or 34 may enforce the relevant clause in its own right.

39.3 The parties may amend or terminate these Terms without obtaining the consent of a person referred to in clause 39.2.

39.4 Nothing in this clause limits a third party’s independent rights under intellectual-property, confidentiality, data-protection or other applicable law.

40. Entire agreement concerning Website use

40.1 These Terms, together with any additional Website terms expressly accepted by you, constitute the entire agreement between you and us concerning your use of the Website.

40.2 This clause applies only to Website use.

40.3 It does not supersede:

1. a Partner Agreement;
2. a non-disclosure agreement;
3. a settlement agreement;
4. another written commercial agreement; or
5. rights or obligations arising independently of Website use.

40.4 Nothing in this clause limits liability for fraud or fraudulent misrepresentation.

41. Waiver

41.1 A delay or failure to exercise a right does not waive that right.

41.2 A waiver is effective only if it is expressly given in writing.

41.3 A waiver relating to one event or breach does not waive a later event or breach.

42. Severability

42.1 If any provision of these Terms is found to be invalid, unlawful or unenforceable, it will be treated as modified to the minimum extent necessary to make it valid, lawful and enforceable.

42.2 If modification is not possible, the relevant provision will be treated as deleted.

42.3 The remaining provisions will continue in effect.

43. Interpretation

43.1 Clause headings are for convenience only and do not affect interpretation.

43.2 Words following “including”, “include”, “such as”, “for example” or similar expressions are illustrative and do not limit the words preceding them.

43.3 A reference to writing includes email unless these Terms expressly require another form of notice.

43.4 A reference to law includes that law as amended, replaced or re-enacted from time to time.

43.5 An obligation not to do something includes an obligation not to permit, encourage or assist another person to do it.

43.6 References to clauses are references to clauses of these Terms.

44. Governing law and jurisdiction

44.1 These Terms and any non-contractual dispute or claim arising from them are governed by the law of England and Wales.

44.2 If you are a Business User, the courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or connected with the Website or these Terms.

44.3 If you are a Consumer resident in England or Wales, you may bring proceedings in the courts of England and Wales.

44.4 If you are a Consumer resident in Scotland, you may bring proceedings in Scotland or England and Wales.

44.5 If you are a Consumer resident in Northern Ireland, you may bring proceedings in Northern Ireland or England and Wales.

44.6 If you are a Consumer resident elsewhere, nothing in these Terms deprives you of mandatory legal protections or jurisdictional rights that cannot lawfully be excluded.

45. Contacting us

Questions about these Terms may be sent to:

Email: legal@yetiengines.com

Security reports: security@yetiengines.com

Post:

Yeti Engines Ltd
5 Ribblesdale Place
Preston
England
PR1 8BZ

Please mark correspondence concerning these Terms for the attention of the directors.